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OUR GUARANTEE IS SIMPLE. Surefoot wants to provide you, our valued customers, with the best fitting, best performing ski boots possible. If for any reason or at any time you are dissatisfied with the fit of your Surefoot Custom Ski Boots, just bring them into a Surefoot location where we will repair or replace them at our discretion and at no expense to you. This guarantee does not cover the natural breakdown of materials over extended time and use.